Where is Kule Sapanca?
Kule Sapanca is located in Şükriye.
Where can I find detailed information about the hotel?
You can find detailed information about our hotel on our website or through our contact numbers.
Where is Kule Sapanca located?
Our facility is located in Sapanca, a natural wonder of Sakarya. You can check our Contact page for location details.
What is the minimum stay?
On weekdays, a one-night stay is possible, while on weekends, a minimum stay of 2 nights is required.
How can a reservation be made?
You can make your reservation through our website or by contacting us via our phone numbers.
Is it possible to cancel or modify existing reservations?
Yes, you have the right to cancel free of charge up to 7 days before the check-in date. Cancellations made within a shorter period are non-refundable.
Where can I get information about the hotel rates?
You can get information through our website or by contacting us via our phone numbers.
What is included in the prices?
Our prices include accommodation and breakfast. Tea and coffee are also complimentary.
Do you offer discounts for groups and companies?
For group and corporate rates, please contact us.
Do you organize special events?
Yes, it is possible. Please contact us for details and conditions.
What payment methods are accepted?
You can make the payment in cash, by credit card, or in foreign currency. Please call us for details.
What are the cancellation policies for reservations?
The cancellation policies vary depending on the season and the house. Please contact us for more information.
Can special requests be made for bungalow houses?
You can consult us for any special requests regarding the houses.
How does the cleaning procedure work in the houses?
The houses undergo a detailed cleaning procedure before each guest and are prepared by being ventilated.
What are the check-in and check-out times at the hotel?
Our check-out time is 11:00 AM, and check-in time is 2:00 PM.
Which languages are spoken at the reception?
Turkish and English are spoken at the reception.
Is early check-in or late check-out available upon request?
Early check-in depends on availability on that day. For late check-out, you can contact us for more information.
What is the age limit for staying at the hotel?
Our hotel has an age limit of 18+, but there is no age restriction for children staying with their families.
Are outside guests allowed in the houses?
Outside guests are not allowed in our houses.
Is smoking allowed in the houses?
Smoking is allowed on the balconies and verandas of our houses.
Are air conditioning and heating available in the houses?
The heating systems in our houses vary. Heating is provided by radiators and fireplaces. Cooling is provided by air conditioning.
Do the houses have kitchens?
Our houses have a kitchenette.
Are pets allowed?
Unfortunately, we do not accept pets.
What measures have you taken against pests and insects?
The interior and exterior of our houses are treated monthly by a licensed company we have an agreement with.
How far is the nearest airport?
The nearest airport is Sabiha Gökçen, located 120 km away.
Is hotel transfer service available?
No, unfortunately it is not available.
Is laundry and ironing service available?
Our houses have an iron. Other services are not available.
Is parking available?
Parking service is available.
Can food be ordered from outside?
Food can be ordered from outside. Our partner restaurants deliver your orders right to your door.
Are there any restaurants available?
No, we do not have a restaurant.
Is the bar service open to everyone?
We do not have a bar service.
Is the general pool open to everyone?
Each of our houses has its own private, secure pool.
During which seasons are the pools available?
They are available all year round.
Is wearing a swim cap mandatory in the pools?
Wearing a swim cap is not mandatory in the pools.
Are the pools regularly maintained?
Filtration, pH, and chlorine maintenance are carried out regularly in the pools.
Where can pool towels be obtained?
Pool towels are provided in each house according to the number of guests staying.
What is the pool temperature?
Our pools are heated according to seasonal conditions. As of July 1st, pool heating is turned off based on seasonal conditions, and it is turned on again on September 1st according to seasonal conditions.
Our pool temperatures will be 26–28°C in accordance with the Ministry of Health directives, ensuring minimal difference between air and water temperature. In children's pools, the water temperature will be 26–32°C.”